RETURN, REFUND AND EXCHANGE POLICIES
We have no return and no refund policy, but if something isn't right, mail us on malmaltadka.com or call us on +91-9888288053, 0172-4639056 within 12hrs of order delivery.
In the unlikely event that any merchandise you have ordered from us is not received in good condition, if damaged or defective, or if merchandise delivered is different from what you had expected, we may exchange the merchandise. The goods should be unused, and in the same condition as you received it, in it’s original packaging along with original tags, within 10 days from the date on which the goods are delivered.
At the time of exchange, you will bear all the courier expenses.
Disclaimer:The color may slightly vary due to photographic lighting.
Easy Domestic Exchange
It’s easier than you think. Follow these simple steps to exchange your purchase by mail.
- Send us the picture of the garment highlighting the damaged area via mail, within 12hrs of delivery. Once we accept the exchange request, only then send the garments.
- On the invoice you receive, circle the item(s) that you’re exchanging and note the quantity and reason(s) for exchange on your invoice.
- The tags on the product should be intact.
- The product should be unwashed, unused and in undamaged condition.
- There should be no smell, whatsoever.
- Pack it securely, in the original package and include you completed invoice.
- Courier the parcel back to us:
- No returns, no refund and no exchange on discounted merchandise.
- All the courier expenses will be borne by you at the time of exchanging the parcel to us.
To Team Exchange and Returns
MalmalTadka by Priyanka Khosla,
SCO 68-69, first floor, sector 8-C, Madhya Marg.
Chandigarh 160009. India
T: +91-9888288053, 0172-4639056
NOTE: Items cannot be exchanged on the grounds of color, choice or handwork.
International Exchange and Returns
We do not offer merchandise exchange or return on orders shipped internationally.
In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at firstname.lastname@example.org with in 24hours of receiving the order.